Terms and Conditions

Last Updated: August 12, 2026

Address: Boris Rumenov 9, Sofia, Bulgaria

Email: support@appitstudio.com

Website: https://extradock.app

1. Introduction

These Terms and Conditions govern access to and use of the ExtraDock website and software. By purchasing, downloading, or using ExtraDock, you agree to these terms. Non-compliance means you should refrain from using the service.

2. Service Description

ExtraDock is a macOS productivity application that lets users create, manage, and customize multiple floating docks across their screens. The service includes software updates, feature improvements, and customer support based on the selected plan.

3. Plans and Licensing

Available Plans:

  • One Year License: One year of updates and support; app remains functional indefinitely after expiration with no feature restrictions.
  • Lifetime License (one-time purchase): Lifetime access, all future updates, and support; available for 1, 2, or 3 macOS devices.
  • Love at First Sight: Five devices for lifetime use across five macOS devices with all future updates included.
  • Team and Bundle Licensing: Multi-device team licenses and cross-product bundle pricing are available on request — contact us for a quote.

Current pricing for all plans is listed on the pricing page. Licenses are non-transferable and intended for personal or business use by the purchaser.

One Year License upgrade: One Year License purchasers may upgrade to a Lifetime License within 31 calendar days of the original purchase by paying only the difference between the amount paid for the One Year License and the then-current price of the selected Lifetime License. Contact support@appitstudio.com with the original order details within that 31-day period to request the upgrade. After 31 days, a Lifetime License upgrade is charged at the full then-current price, with no credit applied from the One Year License purchase.

4. Payment and Taxes

Payments process securely through Stripe in euros (€) or U.S. dollars ($), depending on the pricing displayed for your location. Applicable taxes depend on your location. Users authorize ExtraDock to process payments via Stripe with accurate billing information.

5. Refund Policy

All purchases include a "14-day money-back guarantee" without requiring justification. Request refunds by contacting support@appitstudio.com within 14 days of purchase with order details. Refunds process to the original payment method.

6. License Delivery

Following successful payment, you receive an email containing your license key and activation instructions, enabling access to the full app version per your plan.

7. Updates and Support

  • Annual plan customers receive updates and support for one year from purchase.
  • Lifetime plan customers receive perpetual updates and support.
  • All ExtraDock versions remain functional after support periods end.

8. User Data and Privacy

ExtraDock processes account and purchase information, limited diagnostic data, and website usage, analytics, and attribution identifiers as described in the Privacy Policy. Optional website services are applied according to the visitor's privacy region and choices. You can review or change those choices through Privacy Choices in the website footer, and unsubscribe from marketing emails using the link in each communication.

9. Intellectual Property

All ExtraDock content, features, functionality, code, design, and branding remain ExtraDock's intellectual property, protected by copyright and trademark laws. Reproduction, modification, distribution, or resale requires written permission.

10. Limitation of Liability

ExtraDock and its owners disclaim liability for indirect, incidental, special, or consequential damages from service use or unavailability. The software is provided "as is" without guarantees of uninterrupted or error-free operation.

11. Termination

ExtraDock reserves the right to suspend or terminate service access if users violate these terms or misuse licenses.

12. Amendments

ExtraDock may update these Terms periodically. Updates appear on the website with revision dates at the page top indicating the latest version.

13. Contact

For questions, support, or refund requests: support@appitstudio.com