Terms and Conditions
Last Updated: April 18, 2026
Address: Boris Rumenov 9, Sofia, Bulgaria
Email: support@appitstudio.com
Website: https://extradock.app
1. Introduction
These Terms and Conditions govern access to and use of the ExtraDock website and software. By purchasing, downloading, or using ExtraDock, you agree to these terms. Non-compliance means you should refrain from using the service.
2. Service Description
ExtraDock is a macOS productivity application that lets users create, manage, and customize multiple floating docks across their screens. The service includes software updates, feature improvements, and customer support based on the selected plan.
3. Plans and Licensing
Available Plans:
- One Year License: One year of updates and support; app remains functional indefinitely after expiration with no feature restrictions.
- Lifetime License (one-time purchase): Lifetime access, all future updates, and support; available for 1, 2, or 3 macOS devices.
- Love at First Sight: Five devices for lifetime use across five macOS devices with all future updates included.
- Team and Bundle Licensing: Multi-device team licenses and cross-product bundle pricing are available on request — contact us for a quote.
Current pricing for all plans is listed on the pricing page. Licenses are non-transferable and intended for personal or business use by the purchaser.
4. Payment and Taxes
Payments process securely through Stripe in euros (€). Applicable taxes depend on your location. Users authorize ExtraDock to process payments via Stripe with accurate billing information.
5. Refund Policy
All purchases include a "14-day money-back guarantee" without requiring justification. Request refunds by contacting support@appitstudio.com within 14 days of purchase with order details. Refunds process to the original payment method.
6. License Delivery
Following successful payment, you receive an email containing your license key and activation instructions, enabling access to the full app version per your plan.
7. Updates and Support
- Annual plan customers receive updates and support for one year from purchase.
- Lifetime plan customers receive perpetual updates and support.
- All ExtraDock versions remain functional after support periods end.
8. User Data and Privacy
ExtraDock collects basic information like email addresses for updates, support, and product news when purchasing or subscribing, along with limited diagnostic and error data to maintain app stability. Users can unsubscribe from marketing emails using the link in communications. See the Privacy Policy for details.
9. Intellectual Property
All ExtraDock content, features, functionality, code, design, and branding remain ExtraDock's intellectual property, protected by copyright and trademark laws. Reproduction, modification, distribution, or resale requires written permission.
10. Limitation of Liability
ExtraDock and its owners disclaim liability for indirect, incidental, special, or consequential damages from service use or unavailability. The software is provided "as is" without guarantees of uninterrupted or error-free operation.
11. Termination
ExtraDock reserves the right to suspend or terminate service access if users violate these terms or misuse licenses.
12. Amendments
ExtraDock may update these Terms periodically. Updates appear on the website with revision dates at the page top indicating the latest version.
13. Contact
For questions, support, or refund requests: support@appitstudio.com