Privacy Policy

Last Updated: April 18, 2026

1. Introduction

ExtraDock values privacy and commits to protecting personal data. This policy explains what information is collected, how it's used, and protection measures. Using the website or app constitutes agreement to these terms.

2. Information We Collect

The company gathers several data types:

• Personal Information: Name and email provided during purchases, newsletter subscriptions, or inquiries
• Payment Information: Processed through Stripe; full credit card details are neither stored nor accessed by ExtraDock
• Device Information: IP address, browser type, operating system, and referral URLs
• Usage Data: Website and app interaction patterns, including analytics on pages visited and device types
• Cookies and Tracking Technologies: Small data files enabling functionality improvements and user preference storage; users may disable these via browser settings
• Diagnostic and Error Data: Technical information automatically collected when the app or website encounters an error, such as stack traces, error messages, device and operating system version, and app version. This data helps identify and fix bugs.

3. How We Use Your Information

Data is utilized to:

• Process purchases and deliver license keys and receipts
• Provide customer support and respond to inquiries
• Send product updates and newsletters (only for subscribers)
• Enhance website services through analytics
• Ensure legal compliance and prevent fraud
• Diagnose errors, monitor stability, and improve app reliability

Marketing emails include unsubscribe options.

4. How We Store and Protect Your Data

Reasonable technical and organizational measures protect information from unauthorized access. Payment data is handled by Stripe per its security standards. Diagnostic and error data is processed through Sentry (Functional Software, Inc.) solely for debugging and stability monitoring. All third-party processors are bound by data processing agreements, and data may be transferred outside the EEA under appropriate safeguards (e.g., Standard Contractual Clauses).

5. Data Retention

Personal information is retained only as needed for stated purposes. Users may request deletion at support@appitstudio.com.

6. Your Rights (GDPR Compliance)

European Economic Area residents may:

• Access, correct, or delete personal data
• Withdraw marketing consent anytime
• Request data portability or processing restrictions
• File complaints with local data protection authorities

Contact support@appitstudio.com to exercise these rights.

7. Cookies

The website uses cookies for enhanced browsing and analytics. Browser settings allow users to control or delete cookies, though this may affect site functionality.

8. Third-Party Links

External links on the website fall outside the company's responsibility. Users should review third-party privacy policies before sharing information.

9. Updates to This Policy

Changes will be posted with updated dates. The "Last Update Date" reflects current versions.

10. Contact Us

For privacy inquiries: support@appitstudio.com